AdministerOrganization settings

Organization settings

Rename your organization and find the other admin pages for people, usage and billing.

Settings is the last item in the Organization group of the sidebar. It holds the name of your organization and a read-only Data residency card. The other pages in the group are separate: Team, Usage and Billing.

Only admins see these pages. A member who opens the address is sent back to Overview.

Rename the organization

Open Settings

Click Settings in the sidebar, under Organization. The page is titled Settings with the line "Configuration for the organization."

Edit the name

Change the text in Organization. It is required and can be up to 240 characters. Save stays off until the name is different from the current one and not empty.

Save

Click Save. The button reads "Saving…" for a moment, then Brain confirms the rename under the field.

The line under the field reads "Renaming also updates the name your team signs in to." The new name shows under your name at the bottom of the sidebar, and your team sees it when they sign in.

Spaces at the start and end are removed. Saving the same name again changes nothing.

If the rename fails

MessageWhat to do
A message saying only organization admins can rename itAsk an admin.
A message saying a name is requiredThe name was empty. Type a name.
Any other errorTry again in a minute, and contact support if it keeps failing.

The other organization pages

Sidebar itemWhat it holdsGuide
TeamMembers, invitations, agent accounts, external contactsMembers and roles, Invite your team, Agent accounts
UsageUsage this period, what is left and a daily chartPlan and usage
BillingYour plan, included usage in euros, renewal date and billing history. View all plans opens Plans.Plan and usage

Your own name, avatar and Brain contact are not organization settings. They live on your Account page.